ChinaNavix

Service packages

Choose factories for your visit. The next step is a visit service package.

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Service packages

Each additional guest adds USD 50. No need to contact support. All packages include transfers, interpretation and visit support. See included services below.

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    Select exactly the number of factories in your package. Changing packages keeps your selection.

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    WeChat or WhatsApp (at least one)

    Included services

    1. Airport, railway station or hotel transfers arranged according to the confirmed itinerary.
    2. A professional interpreter accompanies the group throughout scheduled visits and business meetings.
    3. Visits to designated manufacturers arranged in advance, subject to confirmation and factory availability.
    4. Assistance with product discussions, quotations, supplier introductions and initial negotiations.
    5. Drinking water throughout the itinerary and meals according to the selected package.
    6. Follow-up communication, quotations and coordination with suppliers visited.
    7. Accommodation (E package only): two nights, subject to the confirmed itinerary and accommodation terms.

    Cancellation

    Before confirmation: full refund. After confirmation: full refund at least 24 hours before the confirmed meeting; 50% less than 24 hours before, if not started. No-show or service already started: normally no refund. If the platform/factory cannot fulfil or force majeure prevents the visit: full refund. Calculated on the package amount paid, using the time we receive your request.

    Successful procurement -- fee credit policy

    For eligible purchase orders with factories introduced through ChinaNavix:

    • Cumulative eligible purchases above USD 0 and up to USD 10,000: refund 10% of this service fee.
    • Above USD 10,000 and up to USD 20,000: refund 30% of this service fee.
    • Above USD 20,000 and up to USD 30,000: refund 50% of this service fee.
    • Above USD 30,000: refund 100% of this service fee.

    Eligible purchases require evidence and manual verification. No eligible purchase means no refund. Refunds go to the original payment method. When a higher tier is reached, only the difference from the prior tier is refunded. Procurement and cancellation refunds together cannot exceed the amount paid for this order.